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Unified Communication and Collaboration (UCC) Trends and Forecast

The future of the global unified communication and collaboration (UCC) market looks promising with opportunities in the IT & telecom, BFSI, healthcare, retail, manufacturing, education, and government markets. The global unified communication and collaboration (UCC) market is expected to reach an estimated $125.9 billion by 2030 with a CAGR of 11.5% from 2024 to 2030. The major drivers for this market are growing usage of smartphones, rising popularity of the BOYD and UCC technology, and rapid adoption of 5G technology.
Unified Communication and Collaboration (UCC) Market by Type, Deployment, and End Use Industry

A more than 150-page report is developed to help in your business decisions. Sample figures with some insights are shown below.
Unified Communication and Collaboration (UCC) Market by Segments

Unified Communication and Collaboration (UCC) by Segment

The study includes a forecast for the global unified communication and collaboration (UCC) by type, deployment, end use industry, and region.

Unified Communication and Collaboration (UCC) Market by Type [Shipment Analysis by Value from 2018 to 2030]:


• Telephony
• Conferencing
• Unified Messaging
• Others

Unified Communication and Collaboration (UCC) Market by Deployment [Shipment Analysis by Value from 2018 to 2030]:


• Hosted
• Cloud

Unified Communication and Collaboration (UCC) Market by End Use Industry [Shipment Analysis by Value from 2018 to 2030]:


• IT & Telecom
• BFSI
• Healthcare
• Retail
• Manufacturing
• Education
• Government
• Others

Unified Communication and Collaboration (UCC) Market by Region [Shipment Analysis by Value from 2018 to 2030]:


• North America
• Europe
• Asia Pacific
• The Rest of the World

List of Unified Communication and Collaboration (UCC) Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies unified communication and collaboration (UCC) companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the unified communication and collaboration (UCC) companies profiled in this report include-
• Microsoft
• IBM
• Cisco Systems
• Zoom Video Communications
• RingCentral

Unified Communication and Collaboration (UCC) Market Insights

Lucintel forecasts that conferencing is expected to witness the highest growth over the forecast period.
Within this market, BFSI is expected to witness the highest growth over the forecast period.
North America is expected to witness highest growth over the forecast period.

Features of the Global Unified Communication and Collaboration (UCC) Market

Market Size Estimates: Unified communication and collaboration (UCC) market size estimation in terms of value ($B).
Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.
Segmentation Analysis: Unified communication and collaboration (UCC) market size by type, deployment, end use industry, and region in terms of value ($B).
Regional Analysis: Unified communication and collaboration (UCC) market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
Growth Opportunities: Analysis of growth opportunities in different types, deployments, end use industries, and regions for the unified communication and collaboration (UCC) market.
Strategic Analysis: This includes M&A, new product development, and competitive landscape of the unified communication and collaboration (UCC) market.
Analysis of competitive intensity of the industry based on Porter’s Five Forces model.

FAQ

Q1. What is the unified communication and collaboration (UCC) market size?
Answer: The global unified communication and collaboration (UCC) market is expected to reach an estimated $125.9 billion by 2030.
Q2. What is the growth forecast for unified communication and collaboration (UCC) market?
Answer: The global unified communication and collaboration (UCC) market is expected to grow with a CAGR of 11.5% from 2024 to 2030.
Q3. What are the major drivers influencing the growth of the unified communication and collaboration (UCC) market?
Answer: The major drivers for this market are growing usage of smartphones, rising popularity of the BOYD and UCC technology and rapid adoption of 5G technology.
Q4. What are the major segments for unified communication and collaboration (UCC) market?
Answer: The future of the unified communication and collaboration (UCC) market looks promising with opportunities in the IT & telecom, BFSI, healthcare, retail, manufacturing, education, and government markets.
Q5. Who are the key unified communication and collaboration (UCC) market companies?
Answer: Some of the key unified communication and collaboration (UCC) companies are as follows:
• Microsoft
• IBM
• Cisco Systems
• Zoom Video Communications
• RingCentral
Q6. Which unified communication and collaboration (UCC) market segment will be the largest in future?
Answer: Lucintel forecasts that conferencing is expected to witness the highest growth over the forecast period.
Q7. In unified communication and collaboration (UCC) market, which region is expected to be the largest in next 5 years?
Answer: North America is expected to witness highest growth over the forecast period.
Q.8 Do we receive customization in this report?
Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

Q.1. What are some of the most promising, high-growth opportunities for the unified communication and collaboration (UCC) market by type (telephony, conferencing, unified messaging, and others), deployment (hosted and cloud), end use industry (IT & telecom, BFSI, healthcare, retail, manufacturing, education, government, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

For any questions related to Unified Communication and Collaboration (UCC) Market, Unified Communication and Collaboration (UCC) Market Size, Unified Communication and Collaboration (UCC) Market Growth, Unified Communication and Collaboration (UCC) Market Analysis, Unified Communication and Collaboration (UCC) Market Report, Unified Communication and Collaboration (UCC) Market Share, Unified Communication and Collaboration (UCC) Market Trends, Unified Communication and Collaboration (UCC) Market Forecast, Unified Communication and Collaboration (UCC) Companies, write Lucintel analyst at email: helpdesk@lucintel.com. We will be glad to get back to you soon.
Table of Contents

1. Executive Summary

2. Global Unified Communication and Collaboration (UCC) Market : Market Dynamics
2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030
3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
3.2. Global Unified Communication and Collaboration (UCC) Market Trends (2018-2023) and Forecast (2024-2030)
3.3: Global Unified Communication and Collaboration (UCC) Market by Type
3.3.1: Telephony
3.3.2: Conferencing
3.3.3: Unified Messaging
3.3.4: Others
3.4: Global Unified Communication and Collaboration (UCC) Market by Deployment
3.4.1: Hosted
3.4.2: Cloud
3.5: Global Unified Communication and Collaboration (UCC) Market by End Use Industry
3.5.1: IT & Telecom
3.5.2: BFSI
3.5.3: Healthcare
3.5.4: Retail
3.5.5: Manufacturing
3.5.6: Education
3.5.7: Government
3.5.8: Others

4. Market Trends and Forecast Analysis by Region from 2018 to 2030
4.1: Global Unified Communication and Collaboration (UCC) Market by Region
4.2: North American Unified Communication and Collaboration (UCC) Market
4.2.1: North American Unified Communication and Collaboration (UCC) Market by Type: Telephony, Conferencing, Unified Messaging, and Others
4.2.2: North American Unified Communication and Collaboration (UCC) Market by End Use Industry: IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, Education, Government, and Others
4.3: European Unified Communication and Collaboration (UCC) Market
4.3.1: European Unified Communication and Collaboration (UCC) Market by Type: Telephony, Conferencing, Unified Messaging, and Others
4.3.2: European Unified Communication and Collaboration (UCC) Market by End Use Industry: IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, Education, Government, and Others
4.4: APAC Unified Communication and Collaboration (UCC) Market
4.4.1: APAC Unified Communication and Collaboration (UCC) Market by Type: Telephony, Conferencing, Unified Messaging, and Others
4.4.2: APAC Unified Communication and Collaboration (UCC) Market by End Use Industry: IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, Education, Government, and Others
4.5: ROW Unified Communication and Collaboration (UCC) Market
4.5.1: ROW Unified Communication and Collaboration (UCC) Market by Type: Telephony, Conferencing, Unified Messaging, and Others
4.5.2: ROW Unified Communication and Collaboration (UCC) Market by End Use Industry: IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, Education, Government, and Others

5. Competitor Analysis
5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter’s Five Forces Analysis

6. Growth Opportunities and Strategic Analysis
6.1: Growth Opportunity Analysis
6.1.1: Growth Opportunities for the Global Unified Communication and Collaboration (UCC) Market by Type
6.1.2: Growth Opportunities for the Global Unified Communication and Collaboration (UCC) Market by Deployment
6.1.3: Growth Opportunities for the Global Unified Communication and Collaboration (UCC) Market by End Use Industry
6.1.4: Growth Opportunities for the Global Unified Communication and Collaboration (UCC) Market by Region
6.2: Emerging Trends in the Global Unified Communication and Collaboration (UCC) Market
6.3: Strategic Analysis
6.3.1: New Product Development
6.3.2: Capacity Expansion of the Global Unified Communication and Collaboration (UCC) Market
6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Unified Communication and Collaboration (UCC) Market
6.3.4: Certification and Licensing

7. Company Profiles of Leading Players
7.1: Microsoft
7.2: IBM
7.3: Cisco Systems
7.4: Zoom Video Communications
7.5: RingCentral
.

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Lucintel has been in the business of market research and management consulting since 2000 and has published over 1000 market intelligence reports in various markets / applications and served over 1,000 clients worldwide. This study is a culmination of four months of full-time effort performed by Lucintel's analyst team. The analysts used the following sources for the creation and completion of this valuable report:
  • In-depth interviews of the major players in this market
  • Detailed secondary research from competitors’ financial statements and published data 
  • Extensive searches of published works, market, and database information pertaining to industry news, company press releases, and customer intentions
  • A compilation of the experiences, judgments, and insights of Lucintel’s professionals, who have analyzed and tracked this market over the years.
Extensive research and interviews are conducted across the supply chain of this market to estimate market share, market size, trends, drivers, challenges, and forecasts. Below is a brief summary of the primary interviews that were conducted by job function for this report.
 
Thus, Lucintel compiles vast amounts of data from numerous sources, validates the integrity of that data, and performs a comprehensive analysis. Lucintel then organizes the data, its findings, and insights into a concise report designed to support the strategic decision-making process. The figure below is a graphical representation of Lucintel’s research process. 
 

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