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Business Process as a Service Trends and Forecast
The future of the lobal business process as a service market looks promising with opportunities in the government and defense, banking, financial services, and insurance, IT and telecommunications, healthcare, retail, and manufacturing markets. The global business process as a service market is expected to reach an estimated $116.73 billion by 2030 with a CAGR of 10.4% from 2024 to 2030. The major drivers for this market are integration of robotic process automation and the internet of things, high demand for business process analytics, and growing demand for cloud analytics.
A more than 150-page report is developed to help in your business decisions. Sample figures with some insights are shown below.
Business Process as a Service by Segment
The study includes a forecast for the global business process as a service by business process, size of organization, end use industry, and region.
Business Process as a Service Market by Business Process [Shipment Analysis by Value from 2018 to 2030]:
• HRM
• Accounting and Finance
• Sales and Marketing
• Customer Service and Support
• Procurement and Supply Chain
• Operations
• Legal
• R&D
Business Process as a Service Market by Size Of Organization [Shipment Analysis by Value from 2018 to 2030]:
• Small and Medium Organizations
• Large Enterprises
Business Process as a Service Market by End Use Industry [Shipment Analysis by Value from 2018 to 2030]:
• Government and Defense
• Banking
• Financial Services and Insurance
• IT and Telecommunications
• Healthcare
• Retail
• Manufacturing
Business Process as a Service Market by Region [Shipment Analysis by Value from 2018 to 2030]:
• North America
• Europe
• Asia Pacific
• The Rest of the World
List of Business Process as a Service Companies
Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies business process as a service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the business process as a service companies profiled in this report include-
• Wipro
• Tech Mahindra
• Capgemini
• Fujitsu
• Oracle
• Cognizant
• SAP
• Genpact
• IBM Corporation
• Accenture
Business Process as a Service Market Insights
Lucintel forecasts that customer service and support is expected to witness highest growth over the forecast period due to growing adaption by organization to change their customer service operations by decreasing the operational costs.
Within this market, banking, financial services, and insurance will remain the largest segment due to providing services for credit management, billing & invoice, risk management, auditing, and financial consulting.
North America is expected to witness highest growth over the forecast period due to the presence of key players that offer advanced solutions and invest heavily in solutions.
Features of the Global Business Process as a Service Market
Market Size Estimates: Business process as a service market size estimation in terms of value ($B).
Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.
Segmentation Analysis: Business process as a service market size by business process, size of organization, end use industry, and region in terms of value ($B).
Regional Analysis: Business process as a service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
Growth Opportunities: Analysis of growth opportunities in different business process, size of organization, end use industry, and regions for the business process as a service market.
Strategic Analysis: This includes M&A, new product development, and competitive landscape of the business process as a service market.
Analysis of competitive intensity of the industry based on Porter’s Five Forces model.
FAQ
Q.1 What is the business process as a service market size?
Answer: The global business process as a service market is expected to reach an estimated $116.73 billion by 2030.
Q.2 What is the growth forecast for business process as a service market?
Answer: The global business process as a service market is expected to grow with a CAGR of 10.4% from 2024 to 2030.
Q.3 What are the major drivers influencing the growth of the business process as a service market?
Answer: The major drivers for this market are integration of robotic process automation and the internet of things, high demand for business process analytics and growing demand for cloud analytics.
Q4. What are the major segments for business process as a service market?
Answer: The future of the business process as a service market looks promising with opportunities in the government and defense, banking, financial services, and insurance, it and telecommunications, healthcare, retail, and manufacturing markets.
Q5. Who are the key business process as a service market companies?
Answer: Some of the key business process as a service companies are as follows:
• Wipro
• Tech Mahindra
• Capgemini
• Fujitsu
• Oracle
• Cognizant
• SAP
• Genpact
• IBM Corporation
• Accenture
Q6. Which business process as a service market segment will be the largest in future?
Answer: Lucintel forecasts that customer service and support is expected to witness highest growth over the forecast period due to growing adaption bt organization to change their customer service operations by decreasing the operational costs.
Q7. In business process as a service market, which region is expected to be the largest in next 5 years?
Answer: North America is expected to witness highest growth over the forecast period due to the presence of key players that offer advanced solutions and invest heavily in solutions.
Q.8 Do we receive customization in this report?
Answer: Yes, Lucintel provides 10% customization without any additional cost.
This report answers following 11 key questions:
Q.1. What are some of the most promising, high-growth opportunities for the business process as a service market by business process (HRM, accounting and finance, sales and marketing, customer service and support, procurement and supply chain, operations, legal, and R&D), size of organization (small and medium organizations and large enterprises), end use industry (government and defense, banking, financial services and insurance, IT and telecommunications, healthcare, retail, and manufacturing), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?
For any questions related to Business Process As A Service Market, Business Process As A Service Market Size, Business Process As A Service Market Growth, Business Process As A Service Market Analysis, Business Process As A Service Market Report, Business Process As A Service Market Share, Business Process As A Service Market Trends, Business Process As A Service Market Forecast, Business Process As A Service Companies, write Lucintel analyst at email: helpdesk@lucintel.com. We will be glad to get back to you soon.
Table of Contents
1. Executive Summary
2. Global Business Process as a Service Market : Market Dynamics
2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges
3. Market Trends and Forecast Analysis from 2018 to 2030
3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
3.2. Global Business Process as a Service Market Trends (2018-2023) and Forecast (2024-2030)
3.3: Global Business Process as a Service Market by Business Process
3.3.1: HRM
3.3.2: Accounting and Finance
3.3.3: Sales and Marketing
3.3.4: Customer Service and Support
3.3.5: Procurement and Supply Chain
3.3.6: Operations
3.3.7: Legal
3.3.8: R&D
3.4: Global Business Process as a Service Market by Size Of Organization
3.4.1: Small and Medium Organizations
3.4.2: Large Enterprises
3.5: Global Business Process as a Service Market by End Use Industry
3.5.1: Government and Defense
3.5.2: Banking
3.5.3: Financial Services and Insurance
3.5.4: IT and Telecommunications
3.5.5: Healthcare
3.5.6: Retail
3.5.7: Manufacturing
4. Market Trends and Forecast Analysis by Region from 2018 to 2030
4.1: Global Business Process as a Service Market by Region
4.2: North American Business Process as a Service Market
4.2.2: North American Business Process as a Service Market by End Use Industry: Government and Defense, Banking, Financial Services and Insurance, IT and Telecommunications, Healthcare, Retail, and Manufacturing
4.3: European Business Process as a Service Market
4.3.1: European Business Process as a Service Market by Business Process: HRM, Accounting and Finance, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Legal, and R&D
4.3.2: European Business Process as a Service Market by End Use Industry: Government and Defense, Banking, Financial Services and Insurance, IT and Telecommunications, Healthcare, Retail, and Manufacturing
4.4: APAC Business Process as a Service Market
4.4.1: APAC Business Process as a Service Market by Business Process: HRM, Accounting and Finance, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Legal, and R&D
4.4.3: APAC Business Process as a Service Market by End Use Industry: Government and Defense, Banking, Financial Services and Insurance, IT and Telecommunications, Healthcare, Retail, and Manufacturing
4.5: ROW Business Process as a Service Market
4.5.1: ROW Business Process as a Service Market by Business Process: HRM, Accounting and Finance, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Legal, and R&D
4.5.2: ROW Business Process as a Service Market by End Use Industry: Government and Defense, Banking, Financial Services and Insurance, IT and Telecommunications, Healthcare, Retail, and Manufacturing
5. Competitor Analysis
5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter’s Five Forces Analysis
6. Growth Opportunities and Strategic Analysis
6.1: Growth Opportunity Analysis
6.1.1: Growth Opportunities for the Global Business Process as a Service Market by Business Process
6.1.2: Growth Opportunities for the Global Business Process as a Service Market by Size Of Organization
6.1.3: Growth Opportunities for the Global Business Process as a Service Market by End Use Industry
6.1.4: Growth Opportunities for the Global Business Process as a Service Market by Region
6.2: Emerging Trends in the Global Business Process as a Service Market
6.3: Strategic Analysis
6.3.1: New Product Development
6.3.2: Capacity Expansion of the Global Business Process as a Service Market
6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Business Process as a Service Market
6.3.4: Certification and Licensing
7. Company Profiles of Leading Players
7.1: Wipro
7.2: Tech Mahindra
7.3: Capgemini
7.4: FUJITSU
7.5: Oracle
7.6: Cognizant
7.7: SAP
7.8: Genpact
7.9: IBM Corporation
7.10: ACCENTURE
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Lucintel has been in the business of market research and management consulting since 2000 and has published over 1000 market intelligence reports in various markets / applications and served over 1,000 clients worldwide. This study is a culmination of four months of full-time effort performed by Lucintel's analyst team. The analysts used the following sources for the creation and completion of this valuable report:
In-depth interviews of the major players in this market
Detailed secondary research from competitors’ financial statements and published data
Extensive searches of published works, market, and database information pertaining to industry news, company press releases, and customer intentions
A compilation of the experiences, judgments, and insights of Lucintel’s professionals, who have analyzed and tracked this market over the years.
Extensive research and interviews are conducted across the supply chain of this market to estimate market share, market size, trends, drivers, challenges, and forecasts. Below is a brief summary of the primary interviews that were conducted by job function for this report.
Thus, Lucintel compiles vast amounts of data from numerous sources, validates the integrity of that data, and performs a comprehensive analysis. Lucintel then organizes the data, its findings, and insights into a concise report designed to support the strategic decision-making process. The figure below is a graphical representation of Lucintel’s research process.
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