AI Chatting Software Market Trends and Forecast
The future of the global AI chatting software market looks promising with opportunities in the commercial customer service, educational assistance, medical care, and media & entertainment markets. The global AI chatting software market is expected to grow with a CAGR of 22.4% from 2024 to 2030. The major drivers for this market are highest adoption of AI chatbots for improving operational efficiency and reducing customer service costs, increase in demand for personalized customer interactions and support solutions, and growth of AI advancements worldwide.
• Lucintel forecasts that simple conversational is expected to witness the highest growth over the forecast period.
• Within this market, commercial customer service is expected to witness the highest growth.
• APAC is expected to witness the highest growth over the forecast period.
Country Wise Outlook for the AI Chatting Software Market
• United States - Facebook announces expanded use of AI in Messenger for enhanced chatbot capabilities. Government initiatives promote AI innovation grants for developing conversational AI technologies.
• China - Tencent launches AI-powered chatbot platform for WeChat, targeting improved customer service and user engagement. Government encourages AI adoption in digital communication sectors.
• United Kingdom - British Telecom integrates AI chatbots for customer support, aiming for streamlined service interactions. Government sets targets for AI integration in public sector communications.
• India - Haptik introduces AI chatbot solutions for Indian businesses, focusing on personalized customer engagement. Government initiatives support AI research and development grants for advancing conversational AI technologies.
A more than 150-page report is developed to help in your business decisions. Sample figures with some insights are shown below.
AI Chatting Software Market by Segment
The study includes a forecast for the global AI chatting software market by type, application, and region.
AI Chatting Software Market by Type [Value from 2018 to 2030]:
• Simple Conversational
• Article Generation
• Search Engine Crawling
• Comprehensive
• Others
AI Chatting Software Market by Application [Value from 2018 to 2030]:
• Commercial Customer Service
• Educational Assistance
• Medical Care
• Media & Entertainment
• Others
AI Chatting Software Market by Region [Value from 2018 to 2030]:
• North America
• Europe
• Asia Pacific
• The Rest of the World
List of AI Chatting Software Companies
Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies AI chatting software companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the AI chatting software companies profiled in this report include-
• Xiaoice
• Dialogpt
• Mitsuku
• Meena(Base)
• Blender
• Enlightenment
• NMT
• Dialogflow
• Bold360 Ai
• ChatGPT
Recent Development in the AI Chatting Software Market
• Google: Google introduces advanced AI capabilities in Google Assistant for more natural and conversational interactions across devices.
• IBM: IBM launches Watson Assistant, integrating AI to create chatbots that can engage in complex dialogues and personalize user interactions.
• Microsoft: Microsoft develops Azure Bot Service, leveraging AI to enable businesses to build, deploy, and manage intelligent bots for various applications.
• Amazon: Amazon enhances Alexa Skills Kit with AI-driven features, enabling developers to create more sophisticated voice-activated chatbots and skills.
Features of the Global AI Chatting Software Market
Market Size Estimates: Ai chatting software market size estimation in terms of value ($B).
Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.
Segmentation Analysis: Ai chatting software market size by type, application, and region in terms of value ($B).
Regional Analysis: Ai chatting software market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
Growth Opportunities: Analysis of growth opportunities in different types, applications, and regions for the AI chatting software market.
Strategic Analysis: This includes M&A, new product development, and competitive landscape of the AI chatting software market.
Analysis of competitive intensity of the industry based on Porter’s Five Forces model.
FAQ
Q1. What is the growth forecast for AI chatting software market?
Answer: The global AI chatting software market is expected to grow with a CAGR of 22.4% from 2024 to 2030.
Q2. What are the major drivers influencing the growth of the AI chatting software market?
Answer: The major drivers for this market are highest adoption of AI chatbots for improving operational efficiency and reducing customer service costs, increase in demand for personalized customer interactions and support solutions, and growth of AI advancements worldwide.
Q3. What are the major segments for AI chatting software market?
Answer: The future of the global AI chatting software market looks promising with opportunities in the commercial customer service, educational assistance, medical care, and media & entertainment markets.
Q4. Who are the key AI chatting software market companies?
Answer: Some of the key AI chatting software companies are as follows:
• Xiaoice
• Dialogpt
• Mitsuku
• Meena(Base)
• Blender
• Enlightenment
• NMT
• Dialogflow
• Bold360 Ai
• ChatGPT
Q5. Which AI chatting software market segment will be the largest in future?
Answer: Lucintel forecasts that simple conversational is expected to witness the highest growth over the forecast period.
Q6. In AI chatting software market, which region is expected to be the largest in next 5 years?
Answer: APAC is expected to witness the highest growth over the forecast period.
Q7. Do we receive customization in this report?
Answer: Yes, Lucintel provides 10% customization without any additional cost.
This report answers following 11 key questions:
Q.1. What are some of the most promising, high-growth opportunities for the AI chatting software market by type (simple conversational, article generation, search engine crawling, comprehensive, and others), application (commercial customer service, educational assistance, medical care, media & entertainment, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?
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